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TERMS OF USE

GENERAL RULES

 

The terms and conditions of use of the online shop of  SIA Welika Inc., registration code LV40203527127 Ģimnāzijas 40, Daugavpils, Latvia, LV-5401  hereinafter referred to as the Seller, hereinafter referred to as the Rules, shall apply to all visitors of the website, regardless of whether or not they place an order at WELIKA.NET online shop, hereinafter referred to as the Customer.

By ordering the Goods, the Customer has read and agrees to the Seller's Terms and Conditions.

The Seller shall be entitled to amend the Store Terms.

The mutual relations between the Seller and the Customer shall be governed by the legislation of the Republic of Latvia.

The prices of all Goods in the Online Shop are quoted in EUR and include all applicable taxes. In the case of payment by bank transfer, the date on which the money is received in WWW.WELIKA.NET's bank account shall be deemed to be the date of payment. Execution of the Order shall commence only upon payment.

ORDER PLACEMENT AND PAYMENT

The Customer places an order by adding the desired Goods to the "shopping basket" and by indicating his/her name, address, telephone number, e-mail address, method of payment and delivery. By entering your data, the customer assumes all responsibility for ensuring that the data entered is correct and is responsible for its confidentiality.

The Seller confirms that the data provided by the Customer is used only for the purposes of sale and delivery of products, in compliance with the requirements for the protection of personal data set out in the legislation of the Republic of Latvia.

The Seller is not responsible for the accuracy of the data provided by the Customer when placing an order.

The Seller does not verify the personal data of the buyer or owner of the product and is not liable for any damages that may arise from the use of other people's payment cards or personal data.

Upon successful completion of the order, a confirmation e-mail is sent to the Customer's e-mail address, indicating the status of the order and other additional information. If no confirmation email is received, the Seller must be contacted.

The customer can choose the method of payment.

DELIVERY AND TIME FOR RECEIPT OF ORDER

The time limit for receipt of an order depends on the delivery region and address, on the opening hours of the relevant delivery service that delivers that order and does not depend directly on the Seller.

Delivery by Omniva parcel point (only in the Baltic States) - the order is sent to the recipient within 1-5 working days. Price in Latvia 2,50€ EUR delivery by Omniva courier 6€ EUR, outside Latvia see at checkout.

Delivery by Latvijas Pasts within 5-17 working days. Price in Latvia - 6 EUR.

In cases where the Goods have not been delivered to the Customer due to loss of the Goods by the postal (courier) service, the Seller shall reimburse the Customer for the value of the Goods and delivery only after the Seller has received proof of loss or compensation from the postal service.

​The Seller shall not be liable for any delay in delivery of the Goods caused by the failure of the service of the chosen supplier to deliver the Goods on time. If the Customer has not received its order in LR within 30 days from the date of dispatch, it shall notify the Seller of this fact by sending an e-mail to info@welika.lv indicating its purchase number and date.

RETURN OF GOODS

Before returning the goods, the Buyer must contact the Seller by e-mail: info@welika.lv!

The Customer has the right to withdraw from the ordered Goods within 14 days of receipt. The return of the Goods is only possible if the Goods have retained their external appearance, consumer characteristics, original packaging and labelling.

According to the Consumer Rights Protection Act, the Seller has the right to refuse to take back the Goods from the Customer if the Goods were not returned in their original packaging, the packaging is seriously damaged, there are slight signs of use.

​The Customer shall have the right to refuse the Goods ordered if they are found to be defective or if the Goods are discoloured or deformed after gentle washing (in accordance with the care instructions).

When returning the Goods, the Customer may exchange them for similar Goods or receive a refund. The Seller shall bear the costs of delivery in the event of an industrial defect in the Goods. If you choose to receive a refund, it will be credited to the account from which the purchase was made within 30 working days of receipt of the Goods back from the Seller.

​The Seller reserves the right not to change or refund the amount paid for customised goods and orders.

GIFT CARD TERMS AND CONDITIONS

The value and expiry date of the gift voucher is indicated on the gift voucher;

The card will be automatically closed when the value is depleted or expires;

There is no minimum purchase amount, which can be spent in instalments;

The Gift Card can be used in conjunction with other payment methods offered;

In case of loss, the gift card will not be blocked or renewed and the balance will not be refunded;

 

Only one gift voucher can be redeemed per purchase when shopping online.

INTELLECTUAL PROPERTY

The content of the website (graphics, textual information, videos, button icons, data compilations, software and its layout) is the property of WELIKA.NET  Ltd. It is protected by the legislation of the Republic of Latvia and other international laws relating to the protection of intellectual property.

 

Reproduction and copying of the content of the Site is permitted for personal use only. Reproduction and copying of the Site Content for any other purpose is prohibited without written permission.

 

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